The
Annual Performance Evaluation
should provide a comparison
of actual on-the-job performance
to establish performance measurement
standards. The Annual Performance
Evaluation encourages periodic
and structured communication
between supervisors and employees
about the job.
First, employees should know
their job description and company
expectations for their position.
The annual performance evaluation
is based upon the job description
and objectives developed during
annual evaluation.
With the Job Description the
employee is to enter the position
definition, major duties, qualifications,
and salary range corresponding
to his/her position. The employee
can list and describe the major
objectives assigned for the
current evaluation period. Both
the supervisor and the employee
are to sign and date the job
description, indicating agreement
that the duties listed reflect
those assigned during the evaluation
period. The supervisor should
maintain the signed copy in
employee files.
Managers should set expectations,
gather data, and provide ongoing
feedback to the employees to
assist them in utilizing their
skills, expertise and ideas
to produce results. To provide
this direction, managers should
communicate to employees what
is expected of them, define
satisfactory performance for
those expectations, and then
monitor and evaluate the performance
on an ongoing basis. In meeting
with the employee, the manager
should list and describe a minimum
of three (3) major objectives
to be completed in the upcoming
evaluation period.
Managers have to define expectations
for every position. These expectations
and performance measurement
standards should be communicated
to each new employee within
the first week of employment,
and reviewed at least once a
year with all employees. Managers
should be responsible for meeting
with each employee at the beginning
of the evaluation period to
develop a performance plan and
review expectations or core
competencies. The employee’s
expectation plan should contain
specific performance expectations
or core competencies based on
the duties of the position.
Expectations for each position
can include: purpose of the
position, key responsibilities
(tasks and duties), conduct
expectations, and performance
standards.
Also, expectations
should include measures such
as quality, quantity, timeliness,
initiative, and teamwork for
each key responsibility. The
performance plan should serve
as a written contract between
employees and manager for defined
and negotiated work expectations.
Remember performance of each
core responsibility is evaluated
by determining the degree to
which the employee met each
measure. Then the overall performance
level is determined.
Managers are expected to monitor
employee performance and discuss
performance with their employees
regularly throughout the year.
Before the annual performance
evaluation effective date, managers
will discuss with
employees how their performance
has met the measures for core
responsibilities that were developed
for that performance cycle.
Using the previously established
core responsibilities and corresponding
performance measures, the supervisor
makes an evaluation of the employee’s
performance over the past year.
As supervisor you should encourage
your employees to perform a
self-evaluation to provide you
consideration in completing
the evaluation.
Managers will meet with employees
to review final performance.
Manager’s are to review
employee’s final ratings
and overall assessment with
the employee, indicating areas
of strength as well as areas
in need of improvement. Managers
should immediately identify
poor, substandard, or unacceptable
performance. Substandard performances
must include an improvement
plan, which should have an improvement
period between 1 month and 3
months. The manager and the
employee should develop the
improvement plan.
Particular attention should
be given to clarifying major
discrepancies between the employees
and manager’s ratings.
It is recommended that both
the employee and the manager
keep backup copies of the evaluations.
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